AHSG Website - Help with Cookies

Our site uses a "cookie" to keep track of your current login state (either logged in or not logged in) and is set to expire in 90 minutes. If you are having trouble logging in, and it's not due to a membership or password issue, then it may be because your computer is set to reject cookies. If you have tried the "cookie check" link on the login page, and it says that cookies are being blocked, you will need to tell your computer to accept cookies. The actual wording of this depends on the browser you are using. The instructions below give instructions for enabling cookies in several browsers. (Note: other software, such as Norton Security, can also block cookies. You should check and make sure that other software is not blocking cookies from our site, if the following steps do not work.)

Microsoft Internet Explorer 6.x: (Windows)

• Click the [Tools] menu,
  Click on [Internet options] menu item,
  Click [Privacy] tab,
  Click the [Advanced] button,
  Click Override automatic cookie handling
  Under First-Party Cookies, click [Accept]
  Click Always allow Session Cookies
  Click on [OK] Buttons until you are back on the Web
  Try logging in again to our site.

Microsoft Internet Explorer 5.x or early builds of 6.x: (Windows)

• Click the [Tools] menu,
  Click on [internet options] menu item,
  Click [Security] tab,
  (make sure the internet icon is selected),
  Click the [Custom level] button,
  (scroll down to the place where cookies are mentioned),
  Click on [Accept] cookies that are stored on your computer Radio Button and
  Click on [Accept] for allow per session cookies (not stored) Radio Button.
  Click on [OK] buttons until you are back on the Web
  Try logging in again to our site.

Microsoft Internet Explorer 4.x: (Windows)

• Click the [View] menu,
  Click [Internet Options] Menu item,
  Click the [Advanced] tab,
  Scroll down and click on the radio button to accept cookies.
  Click [OK] buttons until you are back on the Web.
  Try logging in again to our site.

Microsoft Internet Explorer 4.5.x (Apple Mac OS)

• Click the [Edit] or [Explorer] menu (depends on your OS version),
  Choose the [Preferences] Option,
  Scroll down the left side panel to [Receiving Files]
  On the right hand side panel, click on the [When Receiving Cookies] Drop-Down
  Choose the option to accept cookies
  Close the Preferences window
  Try logging in again to our site.

Microsoft Internet Explorer 5.x (Apple Mac OS)

• Click the [edit] or [Explorer] menu (depends on your OS version)
  Choose [Preferences]
  Go to Receiving Files on the left, and click on the triangle to select the [Cookies]option
  On the right side panel, choose [Never ask] by "When receiving cookies".
  Close the Preferences window
  Try logging in again to our site.

Mozilla, Netscape 6 to 7 and most standards complient browsers

• Click the [Edit] menu,
  Click on the [Preferences] menu item,
  Double Click [Pricacy and Security],
  Click on [Cookies] Click the [Enable cookies for the originating web site only] Radio button,
  Click the [Limit maximum lifetime of cookies to:] checkbox,
  Click the [current session] radio button
  Click [OK] to get back to the Web
  Try logging in again to our site.

Safari (Apple Mac OS)

• Click the [Safari] menu
  Choose [Preferences]
  Click on the [Security] icon on the top
  By "Accept Cookies" select "Only from sites you navigate to"
  Close the Security window
  Try logging in again to our site.